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hello@wingdevs.comFree plugin support
Questions about the free plugins go to the WordPress.org forums, where the answers help everyone.
Wing Popup forum Wing Suite forumDocumentation
Setup guides and every setting explained. The fastest answer is often already written down.
Read the docsResponse times
Pro customers: within one business day. Free plugin threads: as soon as we can, usually within a couple of days. We work Sunday to Thursday.
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Release notes and new presets, posted where you already are.
Quick answers.
Where do I get support for the free plugins?
On the WordPress.org support forums for Wing Popup and Wing Suite. Pro customers can e-mail us directly for priority support.
Do you offer refunds on Wing Popup Pro?
Yes. If Pro is not right for you, ask within 14 days of purchase and we will refund it, no questions asked.
Can I ask a pre-sale question about Pro?
Please do. Every Pro setting is already visible in the free editor, so you can also install the free plugin and see exactly what is included before buying.
Do you take on custom development?
A small amount. Plugin development, site setup and speed work for WordPress. Choose "Custom project" in the form and tell us about the scope and timeline.